Des Moines Auto Repair

If I could give this place a negative 5 stars, I would. The owner is a scammer looking to take costly advantages of every automotive issue. Had a diagnostic that took 2 minutes to complete and charged nearly $300. Told me my vehicle needed an engine replaced, turned out that was a lie. He tried to bypass printing off the codes that came up and gloss over the fact that the codes didn’t match what he was trying to convince me of; that the engine needed replaced. Had the vehicle towed to a reputable establishment called Higgins in Urbandale where I had a FREE diagnostic completed with ethical support. I’m reporting this business to the BBB.

Major oil leak, they found it and fixed it within 24 hours. I drive an hour and half each way for work and am glad to know my vehicle will get me there.

Friendly and professional. Problem fixed.

I had a complete tuneup, brakes checked and replaced, and 2 tires replaced.

This place is a complete scam!! This place will charge you $600+ for a battery. I tried to tell this place I only needed a jump start but they insisted it would only die again...maybe at a stop light he said. (tried to scare me with fear based scenario) So I agreed and it took them hours to diagnosis what I already told him that I needed, a new battery.... that I could have got at any other auto place & that they would install it for free even with a warranty. My bill was over $700!!!! DO NOT TAKE YOUR CAR HERE OR TOW IT HERE.

This place is a complete scam!! The other good reviews are fake. They have to be. This place will charge you $600+ for a battery. I tried to tell this place I only needed a jump start but they insisted it would only die again...maybe at a stop light he said. (tried to scare me with fear based BS) So I agreed and it took them hours to diagnosis what I already told him that I needed, a new battery.... that I could have got at any other auto place that they would install it for free even with warranty. my bill was over $700!!!! DO NOT TAKE YOUR CAR HERE OR TOW IT HERE.

Customer service?..

86El Camino alternator went out. They were able to tow it to the shop and get it in that day. Before releasing it, they did an inspection for safety and fixed a fuel leak and a bad steering bushing. Very pleased with service!

Honest, reliable service is what I always receive at Richman Automotive!